3 Reasons a Hot Tub is a Practical Family Investment, Carson City Spa Dealer

Monday, December 24th, 2018

With busy lives, we could all use a break. While some families book luxurious trips, not all of us can do that. A hot tub could be the solution.

Here are three reasons a hot tub is a practical family investment.

Entertainment on a Budget
Many of us spend more money than we plan, creating a massive monthly entertainment bill. The solution is in-home entertainment. A hot tub offers years of in-home family entertainment. As a centerpiece for a neighborhood party or a place to relax, a hot tub provides entertainment experiences with no money down.

A Budget-Friendly Stay-cation
As living expenses rise, many of us dip into our vacation funds. But, with a hot tub, you don’t have to. Your hot tub can serve as a luxury vacation destination. Candles and a massage under the stars or a weekend party are all possible with a centerpiece hot tub.

Time Spent With the Family
Overbooked days means sometimes we skimp on sleep, work or quality family time. When we finally sit down with the family, we find our kids buried in digital devices. A hot tub makes quality family time easier. Warm massaging jet streams are enough to pull the whole family away from digital devices to form a deeper connection.

So Go Ahead, Take a Soak, You Deserve It!
It’s fast, fun and relaxing. Not only that, it’s good for the body, soothes the mind and can improve your overall health and well-being.

To encourage local residents to check out the benefits of using a hot tub to help improve their overall health and well-being, The Spa and Sauna Company is providing free test soaks at all their showrooms. We do recommend, however, that people wanting to schedule their free 30-minute soak call us ahead of time to reserve their spot.

To learn more about the benefits of owning a hot tub, just give us a call at 775-852-3838 or visit our website at: https://www.spaandsauna.com.

The Spa and Sauna Co.
9748 So. Virginia St. Ste. C-D
Reno, NV 89511
☎ 775-852-3838
https://maps.google.com/?cid=2463027483589999860
https://spaandsauna.com/locations-south-virginia-st-reno/

The Spa and Sauna Shop
250 E Glendale Ave
Sparks, NV 89431
☎ 775-852-3838
https://maps.google.com/?cid=16064479716723701911
https://spaandsauna.com/locations-glendale-ave-sparks/

Reno Hot Spring Spas and Billiards
6815 Sierra Center Parkway #100
Reno, NV 89511
☎ 775-851-7727
https://maps.google.com/?cid=921080039542699057
https://spaandsauna.com/locations-sierra-center-parkway-reno/

The post 3 Reasons a Hot Tub is a Practical Family Investment, Carson City Spa Dealer appeared first on The Spa and Sauna Company | Hot Tubs, Swim Spas, Saunas Dealer Reno, Portable Spas, Lap Pools.

A Swim Spa as Home is The Perfect Training Machine, Lap Pool Sale Carson City

Monday, December 24th, 2018

Are you an athlete looking to reach tiptop shape for competition or simply looking to turn up the heat on your current workout regimen?

With adjustable current, aquatic fitness accessories and more, here’s how the modern swim spa functions as the perfect training machine at home.

Strength Training and Endurance
Lifting weights at the gym isn’t the only way to improve muscle tone and build strength. In fact, it’s not even ideal. With resistance bands, rowing bars and other accessories, it’s easy to transform your swim spa into an amazing machine for easy strength training.

Cardiovascular Conditioning
A strong heart is the key to superior performance during an athletic competition or just an ordinary hard days’ work. Aquatic exercise is one of the best activities for cardiovascular conditioning as you work the entire body at once, raising heart rate and shaping muscles.

Swim Without Having to Turn
The swim spa may be compact, but the open water current allows you to swim uninterrupted, without ever hitting the wall or having to turn around. The current is fully adjustable, which you can customize it to meet your swimming goals.

So Go Ahead, Take a Swim, You Deserve It!
It’s, fast, fun and relaxing. Not only that, it’s good for the body, soothes the mind and can improve your overall health and well-being.

To encourage local residents to check out the benefits of using a swim spa to help improve their overall health and well-being, The Spa and Sauna Company is providing free swim spa test soaks at all their showrooms. We do recommend, however, that people wanting to schedule their free 30-minute test call us ahead of time to reserve their spot.

To learn more about the benefits of owning a swim spa, just give us a call at ☎ 775-852-3838 or visit our website at: https://www.spaandsauna.com/endless-pools-fitness-systems.

The Spa and Sauna Co.
9748 So. Virginia St. Ste. C-D
Reno, NV 89511
☎ 775-852-3838
https://maps.google.com/?cid=2463027483589999860
https://spaandsauna.com/locations-south-virginia-st-reno/

The Spa and Sauna Shop
250 E Glendale Ave
Sparks, NV 89431
☎ 775-852-3838
https://maps.google.com/?cid=16064479716723701911
https://spaandsauna.com/locations-glendale-ave-sparks/

Reno Hot Spring Spas and Billiards
6815 Sierra Center Parkway #100
Reno, NV 89511
☎ 775-851-7727
https://maps.google.com/?cid=921080039542699057
https://spaandsauna.com/locations-sierra-center-parkway-reno/

The post A Swim Spa as Home is The Perfect Training Machine, Lap Pool Sale Carson City appeared first on The Spa and Sauna Company | Hot Tubs, Swim Spas, Saunas Dealer Reno, Portable Spas, Lap Pools.

Can a Sauna Improve My Health? Infrared Saunas Carson City

Monday, December 24th, 2018

One of the most exciting investments you can make to your home is a personal sauna. You’ve seen them at the gym, and maybe even used one once or twice. But can a sauna help improve health and wellness?

Here are three ways regular sauna bathing can improve your health.

Detox Skin Naturally
We all know there are toxins in our environment, the good news is, using a sauna can flush these contaminants from your skin by promoting a deep, cleansing sweat. It feels terrific, but it’s also giving your skin the detox it needs to stay healthy and vibrant.

Condition Your Heart
A sauna is hot—and that’s why we love it. With the elevated heat the heart starts to pump faster. An increase in blood circulation means more oxygen rich blood is being delivered to the organs. A quick few minutes in the sauna is like giving the heart a healthy, mini workout of its own.

Relax and De-Stress
We all lead busy lives and it’s tough to slow down. But giving yourself a few minutes of distraction free time may be the key to living longer. Time spent in the sauna is relaxing, but is also a healthy lifestyle choice, and a key part of an effective stress maintenance plan.

So Go Ahead, Soak in a Sauna, You Deserve It!
It’s fast, fun and relaxing. Not only that, it’s good for the body, soothes the mind and can improve your overall health and well-being.

To encourage local residents to check out the benefits of using a sauna to help improve their overall health and well-being, The Spa and Sauna Company is providing free tests at all their showrooms. We do recommend, however, that people wanting to schedule their free 30-minute test call us ahead of time to reserve their spot.

To learn more about the benefits of owning a sauna, just give us a call at ☎ 775-852-3838 or visit our website at: https://spaandsauna.com/finnleo-saunas/

The Spa and Sauna Co.
9748 So. Virginia St. Ste. C-D
Reno, NV 89511
☎ 775-852-3838
https://maps.google.com/?cid=2463027483589999860
https://spaandsauna.com/locations-south-virginia-st-reno/

The Spa and Sauna Shop
250 E Glendale Ave
Sparks, NV 89431
☎ 775-852-3838
https://maps.google.com/?cid=16064479716723701911
https://spaandsauna.com/locations-glendale-ave-sparks/

Reno Hot Spring Spas and Billiards
6815 Sierra Center Parkway #100
Reno, NV 89511
☎ 775-851-7727
https://maps.google.com/?cid=921080039542699057
https://spaandsauna.com/locations-sierra-center-parkway-reno/

The post Can a Sauna Improve My Health? Infrared Saunas Carson City appeared first on The Spa and Sauna Company | Hot Tubs, Swim Spas, Saunas Dealer Reno, Portable Spas, Lap Pools.

Why Endless Pools are the Best Swim Spas

Thursday, December 20th, 2018

By Laura Varnon, Marketing Coordinator

Here at The Spa and Sauna Company we know that Endless Pools are the best Swim Spas available on the market today. Let’s explore some of the reasons why.

Manufacturer

Endless Pools is owned by the same corporation that produces most of the hot tub brands we carry at The Spa and Sauna Company. They offer superior customer support, access to replacement parts, and warranty services. We have worked with this company for a long time and they have earned their place as an industry-leader, after more than 40 years in the hot tub business.

We have sold and serviced other swim spas in the past, but we have found that their customer service was severely lacking, making for a less enjoyable long-term customer experience. While their product may be less expensive than some series of Endless Pools, or even similarly priced to the value-line R Series of Endless Pools, we have found that other brand’s quality just doesn’t stand the test of time, like Endless Pools’ swim spas do.

Product Innovation

There are also fewer unique offerings available from other brands of swim spas. A swim spa from another manufacturer typically only offers a basic above ground backyard swim leisure experience, while Endless Pools has 3 unique series. One is designed for athletes, another for those looking for a combination of exercise and recreation, and a third for those looking for backyard relaxation.

The E-Series and X-Series have no equal in terms of their proprietary Swim Machine Technology and Options Underwater Treadmill. Let’s explore those below.

The Endless Pools E-Series (Fitness Systems)

The Endless Pools Fitness Systems or E-Series provides the opportunity for low-impact exercise, with features such as an optional underwater treadmill, rowing bar, and strength training equipment. It is ideal for an athlete, who wants to train at home. The E-Series offers a swim-in-place experience, that feels like swimming in open water, due to its custom-made hydraulically powered propulsion system. In addition, you will also have three comfortable jetted seats for relaxation and hydrotherapy. The E-Series is available in three different lengths, including 15 feet, 17 feet and 20 feet long. As the highest-end option, with the most elective features, and add-ons, the E-Series starts in the mid-$30,000 range and goes up from there.

The Endless Pools X-Series (SwimCross Exercise Systems)

The Endless Pools SwimCross Exercise System features five air-free swim jets and exercise opportunities, with rowing and resistance exercise. This series is best for those who are looking to exercise, as well as relax. The X-Series is designed to make it easier for swimmers to stay centered and afloat, due to the jet configuration. The top jets provide resistance, while the bottom jets provide lift. The X-Series also offers comfortable jetted seats with hydrotherapy benefits. The X-Series comes in sizes including 12, 15 and 20 feet long. Pricing starts in the in the mid-$20,000 range.

The Endless Pools R-Series (RecSport)

The RecSport Recreational System by Endless Pools offers a high-quality swim spa at an affordable price. This series is best for those looking for leisure or even a really big hot tub. This value-line swim spas features three airless swim jets, seating for the family, hydromassage jets, and ample room for recreation. The RecSport is 12 feet long. It starts under $20,000, including delivery.

Construction

The E-Series and X-Series of Endless Pools come with proprietary Steel-Frame Construction, to support the height, weight and water volume inside those Endless Pools. The cabinet’s design is sleek and stylish, because form is just as important as function.

While steel-frame construction makes sense for those two swim spa series, we feel Wood-Frame Construction for the R-Series and hot tubs is more economical and doesn’t reduce the lifespan of those products. Steel Frames on Hot Tubs would be cost prohibitive, without enhancing the product. Our hot tubs last decades and offer the best price and value.

Conclusion

Other swim spa brands may even use the term “EP” in their product description, to give the appearance that they are associated with Endless Pools. Don’t be fooled! There is only one Endless Pools and all of their products will be clearly marked.

The Spa and Sauna Company deals exclusively with Endless Pools for Swim Spas because we feel they match our dedication to the highest quality products and best customer experience, at any budget.

To request a FREE backyard consultation from one of our Endless Pools Experts, click here.

The post Why Endless Pools are the Best Swim Spas appeared first on The Spa and Sauna Company | Hot Tubs, Swim Spas, Saunas Dealer Reno, Portable Spas, Lap Pools.

Spa Buying Myths

Thursday, December 13th, 2018

By Laura Varnon, Marketing Coordinator

Buying a hot tub is a big decision and today it’s easier to be more informed than ever. Don’t fall for common spa myths perpetrated by other hot tub dealers.

Here are some of the most common spa buying myths we’ve heard from customers who have visited other spa dealers.

Myth #1: All Spas are the same.

We, at The Spa and Sauna Company, know all spas are NOT the same. That’s why we carry several high-quality brands at different showrooms, simply because different people have different needs that can be met by different brands. While our entry level spas are a great value for the price, they aren’t the same as our premium models.

Myth # 2: We’ll beat any price.

Some dealers of other hot tub brands will offer a direct competing quote, but spas vary in quality. Dealerships vary in customer experience, too.

At The Spa and Sauna Company, our team includes trained sales professionals, delivery teams, and factory-certified service technicians to help you enjoy every phase of your spa ownership experience.

For that reason, it is impossible to go in for a quote from The Spa and Sauna Company on a specific hot tub and then get a comparable quote on the exact same spa from another dealer down the road. There just isn’t another dealer that can offer the same product, with the same team with the same level of experience.

We also recommend that you take the location of your spa dealer into consideration when you make a purchasing decision. In order to obtain the best service, you might want to select a dealer that is closest to you, while also making sure they provide top-notch customer service.

Myth #3: Spas don’t require any chemicals or maintenance.

We have discussed this before, but it deserves repeating. Hot Tubs need to be sanitized with proper water care. At The Spa and Sauna Company, we have a variety of water care options available to fit your needs. Click Here to learn about the variety of easy water care options available from The Spa and Sauna Company.

It is important to remember that all hot tubs require some type of water care and maintenance. It is simply not safe to get in a hot tub that has not been sanitized.

Myth #4: A new spa manufacturer/dealer makes and sells the best spas.

We say this myth raises the Red Flag Alert! All of the hot tub brands we carry have a long history, of  several decades! If you go to a spa dealership that is offering a brand-new spa line, it’s quite possible that the issues with these spas haven’t been discovered yet and the service that may be needed in the future won’t be available. Dealers and spa manufacturers with a short history tend not to stick around for the long haul.

Here, at The Spa and Sauna Company, we’ve been in business since 1990. We have service technicians with more than a decade of experience working on quality hot tubs, such as Caldera, Hot Spring, Sundance and Freeflow Spas. They know these hot tubs well and are available to service your hot tub when needed. We know what can break and what parts to have in stock when you need them. We are always available to help. Should you need service, Click Here.

Myth #5: Hot Tubs are too expensive.

False!

Here at The Spa and Sauna Company, we sell new and used hot tubs, with a wide price range. Used Hot Tubs are available starting at $1,999. New Hot Tubs start at $2,999. We have dozens of hot tubs to choose from, priced anywhere between $1,999 and $19,999.

Special financing is also available, allowing for low monthly payments, upon approved credit.

We carry such a variety of hot tub brands and price points because we believe (1) Everybody needs a hot tub, and (2) Everybody can have a hot tub. We believe that so fully, it’s our company’s mission statement.

For more information about the high-quality hot tub models we carry, Click Here.

The post Spa Buying Myths appeared first on The Spa and Sauna Company | Hot Tubs, Swim Spas, Saunas Dealer Reno, Portable Spas, Lap Pools.

Should I Winterize or Use My Hot Tub This Winter?

Thursday, December 6th, 2018

By Laura Varnon, Marketing Coordinator

Should you use your hot tub in the winter or winterize it? Well, the answer depends on where your hot tub is located.

If you are frequently near your hot tub, we recommend using it! Hot tubs are very enjoyable in the winter, and all other seasons.

However, if your hot tub is at a vacation house that you don’t get to often in the winter, or if you expect to be away from your home spa for several weeks during the winter, we recommend winterizing your hot tub.

How do I winterize my hot tub?

Winterizing your hot tub can get complicated. We recommend consulting your specific Hot Tub’s Owner’s Manual for complete directions, should you choose to winterize your hot tub yourself. However, there are some steps involved that require tools that might not be in the average person’s  toolkit.

At The Spa and Sauna Company, we have factory-trained service technicians available to winterize your hot tub for you. Call us at 775-852-3838 or Click Here to fill out a form to request service.

Using your hot tub in the winter

Now, if you plan to use your hot tub in the winter, and we hope you do, there are a few extra things to be aware of that you wouldn’t have to consider in warmer months.

Opening your hot tub in the winter

Before you open your hot tub cover, you want to make sure to remove any snow or ice on it, so snow and ice doesn’t fall into the hot tub or freeze on the cover.

Sitting in your hot tub in the winter

Keep your hot tub at its normal operating temperature. Be sure to limit your winter hot tub time to 15  minutes because it’s more difficult for your body to regulate its temperature when you are sitting in hot water with your shoulders and head exposed. Consider wearing a hat, to help you regulate your temperature better. Enjoy that soak!

Getting out of your hot tub in the winter

You will be cold after stepping out of a warm hot tub and into cold winter air. Be prepared and bring a towel or warm bathrobe that you can put on upon getting out of the hot tub. You might want to consider a spa side towel tree, which is available for purchase at The Spa and Sauna Company.

Also, be mindful of any snow or ice on the ground outside, you don’t want to slip. Flip-flops or slippers are a good idea. So is keeping a nice, clear path to your hot tub, so you can enjoy a soak any time.

The post Should I Winterize or Use My Hot Tub This Winter? appeared first on The Spa and Sauna Company | Hot Tubs, Swim Spas, Saunas Dealer Reno, Portable Spas, Lap Pools.

Do You Include Delivery?

Thursday, November 29th, 2018

By Laura Varnon, Marketing Coordinator

The Spa and Sauna Company includes local delivery with the sale of our hot tubs. These deliveries are provided by a team of trained hot tub delivery experts, who are all team members at The Spa and Sauna Company.

“We want to control the whole experience from beginning to end,” said Spa and Sauna Company Operations Manager Joe Lake. “That way we know they’re happy with their sale, as well as delivery.”

Hot Tub Delivery

Some other area spa dealers include spa delivery in the sale price, but others don’t. Some provide local delivery only in the Reno/Sparks area. Others have a base charge of about $200, that increases based on the difficulty of the delivery.

So how much is a hot tub delivery worth? The Spa and Sauna Company values local delivery at several hundred dollars. That’s a great value to be included when you purchase a hot tub from The Spa and Sauna Company. Our trained professionals will bring the hot tub directly into your backyard and place it precisely where you want it.

The only exception is when a crane or other machinery is needed. And in that case, we can provide referrals to crane vendors we have worked with in the past. If you need a crane, you would pay the vendor directly, just like your electrician. While crane delivery is rare in the Reno/Sparks/Tahoe area, it is sometimes necessary when the spa will be on a hillside or a second or third story deck.

Pool Table and Shuffleboard Delivery

While we do use subcontractors to deliver and assemble the pool tables and shuffleboards we sell, the subcontractors we work with have over 15 years of experience and have worked with The Spa and Sauna Company for years.

How much is a pool table or shuffleboard delivery worth? Again, we value it at several hundred dollars.

Our Delivery and Service Team

A hot tub is a long-term investment and over the course of its life, you may need service or routine maintenance. Our Service Team includes factory-certified technicians, some with over a decade of experience.

See some of our Delivery and Service experts below.

Should you need service assistance with your hot tub or pool table, Click Here.

The post Do You Include Delivery? appeared first on The Spa and Sauna Company | Hot Tubs, Swim Spas, Saunas Dealer Reno, Portable Spas, Lap Pools.

Reconnect with Your Spouse, Hot Tub Store Fernley

Thursday, November 22nd, 2018

As the years pass, busy schedules, stressful jobs, and life with kids often form a wedge between loving spouses. While it takes some determination and planning to reconnect, there are strategies for bringing back those early days of intimacy.

Here are three ways to reconnect with your spouse in a fun, relaxed way.

Pursue a Hobby Together – If you find your marriage is more of a schedule than a relationship, it’s time to rekindle the connection. Keep the bond strong by sharing a hobby. Go for a hike, take an art class, or plan a road trip together. New adventures make forever memories.

Plan a Weekly Date Night – While spontaneity can be fun, what gets scheduled is often what gets done. Plan one night a week for a date night. Visit memorable spots where you formed special memories together. Or, try new adventures to make new memories.

Enjoy a Candle-Lit Massage in a Hot Tub – A hot tub is the perfect setting to put aside all distractions and focus on each other. Turn on some hot tub lighting to set the mood. Then, sit back and enjoy a custom warm water massage and easy conversation with the one you love.

So Go Ahead, Take a Soak, You Deserve It!
It’s fast, fun and relaxing. Not only that, it’s good for the body, soothes the mind and can improve your overall health and well-being.

To encourage local residents to check out the benefits of using a hot tub to help improve their overall health and well-being, The Spa and Sauna Company is providing free test soaks at all their showrooms. We do recommend, however, that people wanting to schedule their free 30-minute soak call us ahead of time to reserve their spot.

To learn more about the benefits of owning a hot tub, just give us a call at 775-852-3838 or visit our website at: https://www.spaandsauna.com.

The Spa and Sauna Co.
9748 So. Virginia St. Ste. C-D
Reno, NV 89511
☎ 775-852-3838
https://maps.google.com/?cid=2463027483589999860
https://spaandsauna.com/locations-south-virginia-st-reno/

The Spa and Sauna Shop
250 E Glendale Ave
Sparks, NV 89431
☎ 775-852-3838
https://maps.google.com/?cid=16064479716723701911
https://spaandsauna.com/locations-glendale-ave-sparks/

Reno Hot Spring Spas and Billiards
6815 Sierra Center Parkway #100
Reno, NV 89511
☎ 775-851-7727
https://maps.google.com/?cid=921080039542699057
https://spaandsauna.com/locations-sierra-center-parkway-reno/

The post Reconnect with Your Spouse, Hot Tub Store Fernley appeared first on The Spa and Sauna Company | Hot Tubs, Swim Spas, Saunas Dealer Reno, Portable Spas, Lap Pools.

Top Reasons to Consider a Swim Spa, Exercise Pools Fernley

Thursday, November 22nd, 2018

A swim spa is a great way to entertain loved ones, but it can also improve health and well-being. With customizable lap swimming, year round access and more, here are the top reasons to consider a swim spa at home.

Swim In Comfort All Year Long – Lap swimming helps to tone muscles, maintain a healthy body weight and improve cardiovascular health. A traditional swimming pool can only be used a few months out of the year, but a swim spa is compact and can be used year round.

Relax and Soothe with Hydro-massage – Modern swim spas have both a lap pool and a hot tub spa. Swim at one end, and enjoy a hot tub spa at the other; on-demand hydrotherapy is easier than ever. Enjoy a revitalizing workout and then slip over to the other side for soothing relief.

Family Fun For all Ages – With a swim spa at home it’s easy to get the kids off the gadgets and into the pool. Turn the current up and splash in the waves for safe enjoyment. Aquatic exercise of any kind is a smart way to enjoy family friendly fun from the comfort of your own home.

So Go Ahead, Take a Swim, You Deserve It!
It’s, fast, fun and relaxing. Not only that, it’s good for the body, soothes the mind and can improve your overall health and well-being.

To encourage local residents to check out the benefits of using a swim spa to help improve their overall health and well-being, The Spa and Sauna Company is providing free swim spa test soaks at all their showrooms. We do recommend, however, that people wanting to schedule their free 30-minute test call us ahead of time to reserve their spot.

To learn more about the benefits of owning a swim spa, just give us a call at ☎ 775-852-3838 or visit our website at: https://www.spaandsauna.com/endless-pools-fitness-systems.

The Spa and Sauna Co.
9748 So. Virginia St. Ste. C-D
Reno, NV 89511
☎ 775-852-3838
https://maps.google.com/?cid=2463027483589999860
https://spaandsauna.com/locations-south-virginia-st-reno/

The Spa and Sauna Shop
250 E Glendale Ave
Sparks, NV 89431
☎ 775-852-3838
https://maps.google.com/?cid=16064479716723701911
https://spaandsauna.com/locations-glendale-ave-sparks/

Reno Hot Spring Spas and Billiards
6815 Sierra Center Parkway #100
Reno, NV 89511
☎ 775-851-7727
https://maps.google.com/?cid=921080039542699057
https://spaandsauna.com/locations-sierra-center-parkway-reno/

The post Top Reasons to Consider a Swim Spa, Exercise Pools Fernley appeared first on The Spa and Sauna Company | Hot Tubs, Swim Spas, Saunas Dealer Reno, Portable Spas, Lap Pools.

Top 5 Reasons Not to Buy from ­a Traveling Spa Show

Tuesday, June 26th, 2018

Top 5 Reasons Not to Buy from ­a Traveling Spa Show

By Laura Varnon, Marketing Coordinator

If you are shopping for a hot tub, you might want to consider the top 5 reasons not to buy from a traveling hot tub show. We are basing these reasons on comments we have heard directly from customers of a traveling spa show, who later came to us for service or water care products.  

  1. Quality – Are the hot tubs high-quality? Have you read any reviews of the product? We recommend you do this when you are shopping for any hot tub, regardless of where you purchase it.  
     
  2. The hot tub may look great at the show. It has a cover, cover lifter and steps. But when it gets to your house, it’s the spa only. And it was dropped off in your driveway.
     

For this reason, if you do decide to buy from a traveling show, you must get everything in writing, even if it is promised to you verbally. If you expect to have your hot tub delivered to your backyard, make sure it is written in the contract. Otherwise, you will have a several hundred pound item to move before you can park your car. If the contract doesn’t explicitly state that you will receive a cover, cover lifter and steps, you aren’t getting them.

 

The Spa and Sauna Company will always deliver to your backyard. Most of our spas include delivery, a cover, a cover lifter and steps. There are some exceptions, due to the style or size of the spa. However, if you do select one of the few spas that does not include certain accessories, you can rest assured that we will make that clear to you. 

 

 

  1. The salespeople at the show may allow you to believe that they have a local showroom and service department, while they actually are based far away. You will not be able to reach them for delivery questions, routine service or repair issues.

 

At The Spa and Sauna Company, we have 3 showrooms in Reno and Sparks. We service all of the region, including Lake Tahoe, Northern Nevada and the Northern California Mountain communities. We also have water care and service departments. We are open 7 days a week. If you happen to need assistance while our showrooms are closed, we can be reached by voicemail, email and web chat.

 

  1. The salespeople may reassure you that the hot tubs they are selling are chemical free and you don’t need to add anything to them. That is simply not true.

 

We, at The Spa and Sauna Company, know that all hot tubs require water care and routine maintenance. We have many different water care options available to suit your unique needs. We also send out instructional material via email to help you care for your hot tub.

 

  1. Check their reputation. While salespeople at traveling events pitch their shows as a once in a lifetime opportunity, they visit several times a year, which makes much of what they say suspect.

Here are some reviews from a traveling spa show that frequently visits the Reno area:

So far the experience is the worst!!! This place has the worst customer service I have ever seen. Good luck if you ever try and call them, you will always be forwarded to a voicemail...!!! – Sean S, Yelp Review

Do not buy anything from this company. You will regret it. – Bob M., Yelp Review

Worst company ever!!! Do not buy a spa from them. They are overpriced and salesmen are pushy.  – Emily K., Yelp Review

Do not buy a spa from these people.  They are scam artists and do not provide what they say they will!  - Izzy M., Yelp Review

In comparison, here are some of the comments from our happy customers.

The service department went above & beyond again! – Bernard G., Google Review

These guys are great. Very friendly, helpful, and knowledgeable. The delivery guys made a difficult process look easy. Quick, too. – Arthur E., Google Review

5 star service, helpful and polite. – Carolyn Rose, Google Review 

Super positive experience. Everyone that we have dealt with has been super helpful and enjoyable to talk with. – Jess M., Google Review

The Spa & Sauna Company has created a wonderful experience. – Edward R., Google Review

Great service all around! We love our new spa! – Stephanie B., Google Review

To read the Google Reviews from The Spa and Sauna Company, The Spa and Sauna Shop and Reno Hot Spring Spas and Billiards, click here.

We hope you consider these reasons when you are shopping for a hot tub. We would be happy to help you in your search!